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Are you making the most of your free monthly SMS allowance from Timely? Instead of playing phone tag to confirm appointments, you can give your clients an exceptional experience and save yourself loads of time. 

In our three part Beauty Buzz series, we’ll be helping you make the most of these messages. We’ll take you through our top tips on how to save time, build your online reputation and keep your clients coming back.

From the chaos of handwritten notes to a sleek, professional system that delivers the ultimate customer experience…. see how Jessica Mee Medispa made the switch to Timely and has never looked back.

At some point or another we’ve all felt deflated or disrespected when someone has gotten our name wrong (even when it’s clearly written at the bottom of an email 😅). Pronouns are as much a part of someone’s identity as their name. Getting them right means more to people than you might think – it’s a way to help someone feel respected and seen.

Our new pronouns feature makes it easy for your staff and your clients to communicate their pronouns, which in turn creates a safe, inclusive client experience for everyone who walks through your salon door.

Consultation forms are integral to making sure you’re giving your clients the best possible in-salon experience you can. You can send out forms from Consult before an appointment, but how do you use them in person in your salon? We’ll take you through it. 

Consultations with your clients before getting started are vital to delivering the best possible experience! Whether you need to know if your client has any allergies, requests, specific areas to focus on, or health restrictions, it’s a good idea to start this process before your client even sets foot in your business so you’re ready to go when they turn up. With Timely Consult, you can send digital consultation forms to your clients via SMS or email to be completed before their appointment which is saved straight to their client record in Timely!

The Beatles said, “Can’t buy me love!” We politely disagree. By investing in client loyalty, you will improve client retention, grow your client base and future-proof your business. That’s why we’ve created Timely Rewards. Keep reading for everything you need to know about our newest feature and the four reasons you need to use it in 2020!

Life is short and you shouldn’t waste your precious time tediously ordering stock, that’s why we’ve made stock ordering and stock receipting faster than ever! In this blog, we’ll teach you how to use these new features so that you can get back to the things you enjoy most!

Today we’re launching a new logo that reflects the Timely of 2019. Much the same way that beauty, hair, barber, massage and health practitioners apply their skills in order to transform their clientele, we’re giving Timely a makeover.

We’ve been building features that are especially important for large businesses like yours, to help give you more control over locations and more insight into daily staff activity. All in all, we’re helping you run a smoother operation and provide a better client experience. Sounds good right? Well, keep reading.

We’ve got some really exciting features being released over the next few months, which will give you more control and power over your business while saving you time!

Consultations are great for building client relationships, but uploading and storing the forms can be painful. Not anymore!  The team at Timely have improved and re-launched Consult; the free iOS app that allows you to turn all your paper forms digital.

It’s 2019 and your clients expect you to have online booking, but not all online booking is the same. Timely’s online booking app lets you choose how you want your clients to book, eliminating the possibility of annoying time gaps in your calendar.