Timely Blog

With responsibility for 15,000 customers and 112 employees, Timely Co-founder and CEO Ryan Baker is a keen advocate of self-care as the ultimate tool for productivity.  Here, he talks about why work-life balance is so important and shares his tips for achieving it.

Beauty business growth coach Ryan Power has helped thousands of salon owners, industry professionals, and individuals to transform. Here, he shares his top tips to setting and achieving goals.

Branding boutique Digital Bloom works exclusively with hair, beauty, and wellness brands to help them stand out and flourish.  Here, Digital Bloom’s Founder and Creative Director, Sarah Garner, talks to Timely about the importance of brand consistency and explains how to use Canva to create consistent content.

Help your clients make the most of their appointment by sending out automated consultation forms before they arrive. With all their information filled in and ready to go, you can get straight to the good stuff without having to worry about admin.

We’re excited to announce the formidable Mary Haddock-Staniland will soon be joining us at Timely!

Staff targets are vital to growing your business and staff development, but to be effective they need to be easy to access and automatically updated so you can focus more energy on coaching and less on admin!

Having an appointment waitlist is a great way to maximise your time. If one of your appointments falls through, you can offer the space to someone who’s waiting, rather than letting the time slot go to waste. Find out how Timely helps you make the most of your waitlist.

Consultation forms are integral to making sure you’re giving your clients the best possible in-salon experience you can. You can send out forms from Consult before an appointment, but how do you use them in person in your salon? We’ll take you through it. 

Consultations with your clients before getting started are vital to delivering the best possible experience! Whether you need to know if your client has any allergies, requests, specific areas to focus on, or health restrictions, it’s a good idea to start this process before your client even sets foot in your business so you’re ready to go when they turn up. With Timely Consult, you can send digital consultation forms to your clients via SMS or email to be completed before their appointment which is saved straight to their client record in Timely!

SMS marketing is a super quick and effective way for you to successfully communicate with your clients, and with fantastic rates, sending SMS campaigns with Timely will only cost you a few dollars! Not only that; with a 99% open rate and an engagement rate eight times higher than email, Timely’s SMS campaigns are sure to boost your brand, customer retention, and uptake of new services and promotions.

When clients are booking online and choose the wrong services, it can be an administrative nightmare. Don’t let it put you off online booking! Our service groups feature will save the day. You can put your most commonly paired treatments and services together, making it easier for your clients and saving you hours on the phone.

Building a detailed client profile with before and after photos, personal details and consultation records helps to create a personalised client experience, make sure you’re ready for any special requests, and your important client info is stored safely and securely in Timely, just a few clicks away.